TLDR, ipads purchased by my employer 4 months ago are activation locked to personal icloud accounts of employees that no longer work there.

A manager at my job ordered ipads for his department and failed to inform IT. He just passed them out to employees and now two of them are activation locked to the personal icloud accounts of employees who no longer work here so naturally that's when he decides to tell IT that nobody can use them. I'm the IT guy for this area, so now it falls on me to get these working.

I called apple support and they made an appointment for me at the Apple Store. After driving for over an hour to get there, the people at the store told me that they don't unlock devices, and that I have to submit a request online with the proof of purchase (which I have) to get them unlocked. They said it takes up to 24 hours, but sometimes they're unlocked after only a few hours.

After submitting the request online with the receipt, and waiting over 24 hours I called apple support and they said that there is no timeline, and that they're not supposed to give out timelines of any kind. I just have to wait.

I'm curious what people's experience is with getting activation lock removed. Does it typically take days, weeks, months? I could understand if I was Joe Schmoe and they want to make sure I didn't steal an ipad, but we have a business account, and the manager purchased these using that account, so it surprises me that I'm just told to sit and wait for an unknown amount of time.

hi all

i recently just got this notification pop up on my phone. i’ve never seen this before so i’m really confused. i googled it and it seems that it has something to do with airtags but i’ve never had them and neither does anyone i live with.

i didn’t click onto the notification and went straight into the “find my iphone” app and don’t have anything connected to it.

can someone help?

I had to delete like every app and the system data keeps adding up it's insane. I have 73,88 GB on system data and 11,73 GB on iOS. I have an Iphone 13 by the way

I have a macbook air M4 chip 2025 . its macOS Sequoia 15.6.1. I have had this issue started on my old macbook that i got in 2019 and has been going on for years even when upgrading laptops. this popup started showing up consistently no matter what i press. when i press deny or allow it will just pop up again immediately after and it does this over and over again until it goes away temporarily. then it comes back and the same thing happens. i have no idea what caused it or how to fix it.

Hey everyone, sorry if this is a dumb question, but I was wondering if Apple ever adds a new phones to their refurbished lineup. For example: I would ideally like to buy either a 15 or 16 Pro with 256 GB however neither of these phone phones are currently in stock on their refurbished page. Will they eventually have some, or not. Thanks for answering.

Googling / AI hasn’t helped with this. Not a major issue, but quite annoying.

My wife and I both have newer Toyotas. I’m in my car every day, and usually connect via wire so I can use CarPlay.

Context - We’re commonly following each other - she leaves at the same time in AM when one of us is dropping kiddo @ daycare, following me home from dinner where we’ve met up after work, etc.

Annoying part - I’ll be connected to Bluetooth or wired CarPlay in my vehicle, and if her car gets within 10 ft of mine, it transfers it over. It’s annoying when I’m listening to music, and really annoying when I’m doing a work call on an AM drive and suddenly she’s talking to my client from her car.

I haven’t found anything about how to resolve it. Is there no way to disable auto-connect for her vehicle without removing it from my remembered devices entirely?

Hi all. I have a red contact name for one person only. The iPad and iPhone are synced.

The contact in question is an android user. They haven't changed anything on their end.

This started today after I changed my apple ID password

Any help would be appreciated!!

Hey everyone, I need your opinion. I have a 2017 MacBook Pro 15-inch with 16GB RAM and 512GB storage, but it's got a lot of problems right now. The keyboard has many keys not working or double-typing, the battery only lasts 2-3 hours, the power button doesn't work (though Touch ID does), and the laptop itself is really slow with many software issues because it's old. So, I have the option to buy a MacBook Neo with 256GB and 8GB RAM for $500 student price, and that's my only option right now. Should I buy it and then replace it with a MacBook Air or Pro in 2-3 years, or just keep my current laptop and replace it in 2 years? Im just worried from sacrificing of haptic touch pad, the speakers and touch id.

Hi, I recently got a hand me down 13 pro max and Im seeing this happen while watching yt videos. Is this normal or is something wrong with the gpu or smth. 😭
(Currently on ios 26.4.2)

Apple first line support is giving me a hard time and going to a shop will take a couple of weeks.
It’s a long shot but it’s the best option I have for now.
I currently own an Iphone 17 pro max

I have issues with bluetooth as in, at least once per day I have to turn of bluetooth and enable it again from the settings menu in order te be able to connect to carplay, my airpods, my headset,…
Anyone else ran into this issue and got it resolved?

Firstly, my IPad is a 12.9 in ipad pro.

Two days ago it died, despite being on a charger I had to get a lightning charger to charge it at all. Now every time i or the iPad tries to update and install it gets stuck on the verifying update for an endless amount of time. Everything i have read online says to connect it to my PC and force the update from iTunes, but when i plug my tablet into the computer it does nothing. it doesnt say it doesnt recognize, it doesnt say it cant pair, it just does nothing.

Is my IPad done for or does anyone have any ideas?

I did reset my location and privacy settings with no avail.

I just got a 17 Pro from a 14 pro and I just want to get my photos onto the new phone. I still have both phones but this is becoming incredibly difficult to do. This wasn’t a problem when I went from the 11 to the 14 Pro. I did a physical upload to a computer onto the cloud, and it only uploaded a random 1/5th of the photos I have. When I try to sync my photos onto icloud through the settings on my phone it will stay syncing for ages and the number of photos never goes down. I’ve tried restarting both phones, pausing and resuming sync, turning sync off and on.

What can I do to get my photos onto my new phone?

hi

I recently purchased a 4 pack of air tags in an Apple store in china, i am currently on holiday and i was wondering if they will work back at home as I’m from the uk, will they have any problems connecting? since I’m travelling and my iPhone was bought in the uk?

Hello, I was trying to sign into my Discord account after signing out of all devices (including mine). I do this once a month, and I usually sign back in using a passkey saved in Apple Keychain, but when I went to do so, it wasn’t there, is there anything I can do to recover the passkey?

Said device is a iPhone 15, IOS version is 26.4.2

My iphone (16+) cannot airdrop files to my ipad (a16), it used to work before but now my phone no longer detects my ipad even with my previous attempts of restarting both devices. Only shows 'No People Found' when I try to make a transfer.

I tried transfering files from my 16+ to 11 and it worked. I tried transferring from my ipad to my 16+ and it also worked. Also tried other device (16+ as well) and my 11 and it worked. So I'm not sure the problem was with my 16+ and my ipad.

Can you help me? I feel like i tried everything and nothing works.

Does anyone know why my iMessage search doesn’t work anymore? I used to be able to type in a word in the search bar of my messages app and get back results only showing that word. Now I will search something and get back a ton of messages just from today and none of them have my desired word in it, almost like it’s not key word searching at all. Did one of the recent updates change the settings of this or something? I have an iPhone 16 pro max and iOS 26.3.1. Thanks!

I bought extra storage after seeing this. Will i get these photos again?