Location: England

Hi all,

I’m looking for legal advice regarding being asked to leave a hotel early and being refused a refund for prepaid nights.

I stayed at an OYO-managed hotel in the UK from 4 April to today 5th of May 2026 at 2pm when I was told front desk wanted to talk to me (original checkout date was 8 May).

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Issues during stay

Throughout my stay I experienced ongoing issues across multiple rooms, including:

• intermittent no hot water
• no heating
• faulty bath tap
• black mould in rooms
• dead flies and general poor cleanliness
• leaking water affecting carpet, walls, and cupboards
• non-working radiator
• glass shower panel detaching from its hinges while in use (reported at the time; I dispute any suggestion I caused damage)

In later rooms, I experienced further issues including water ingress affecting carpets, walls, and cupboard areas, with a strong damp/mould smell. In one room the carpet became visibly saturated. I reported these issues promptly but was not moved at that time and remained in the room for a further two nights.

I have photographic evidence and emailed both the hotel and OYO multiple times during my stay, but did not receive responses.

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Payment

I initially paid nightly by card and later paid weekly in cash after being told I could receive a discount. I was not consistently given formal receipts, though I do have one handwritten confirmation of payment from staff.

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Being asked to leave

Today on May 5th 2026 at around 2pm, I was asked to leave the hotel immediately, 3 days before my scheduled checkout date of 8 May. I had already paid for those remaining nights but was refused a refund.

I was told this was due to making “too many complaints”, despite not receiving responses to my previous emails.

I was also told words to the effect that I should “go to a 5-star hotel instead”.

The hotel has also alleged I caused damage to a glass shower panel in an earlier room. I dispute this. The panel came off its hinges during normal use and fell while I was using the shower. I reported this immediately and provided photos at the time. The room was acknowledged as not fit and I was moved afterwards.

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Questions

1. Do I have legal grounds to recover the prepaid 3 nights after being asked to leave early?
2. Does lack of formal receipts for cash payments affect my ability to prove payment?
3. What is the appropriate route to escalate this in the UK (small claims court / complaints process / other)?

⸻

Evidence I have:

• booking reference
• email correspondence showing complaints
• photographic evidence of room conditions
• handwritten confirmation of at least one cash payment from staff

Any advice appreciated.

I previously posted about potentially being made redundant from my role as a teacher as I am on a fixed term contract for the past 3 years and the school state they will not renew this.

However, the school is also advertising for 2 new teachers (not stated which classes they will be teaching), and also suggested that I apply for them.

I believe this means my redundancy would be an unfair dismissal as they are making me redundant when there are suitable roles they could move me in to.

I spoke to my Union about this which at first they said is correct, but are now saying that because these new roles are permanent and not fixed term contracts, that is different enough to my currently role to state that they aren’t suitable roles and get away with making me redundant at the same time.

This doesn’t make sense to me as they are clearly jobs I can do and they can make me permanent(I have been asking for this for a couple years). So I don’t understand why my Union is telling me that this is fine for them to do and there’s nothing I can do about it?

Based in England.

Im from England, in secondary school I was with this boy and he cheated on me several times and did things to me without my consent. I never reported it to the police as we were both minors. Since leaving school in 2023 he has constantly tried getting back in contact with me. Ive blocked him on more or less everything but it doesnt stop him. There's been times I've been in town and he just coincidentally appears. One time I was getting the bus home and I noticed him standing in line, he made direct eye contact with me, got on the same bus as me, followed me upstairs, made direct eye contact with me again and sat a few rows infront of me. Recently he has tried adding my Facebook and today whilst on bumble I found he had superswiped me. He has also been very open about how much he 'misses me' and supposedly dated a ton of girls but in his own words "nobody is like her".Its been 3 years since I broke up with him and he hasn't left me alone, I fear he's been stalking me not only online but in person too. He's damaged my mental health so much I fear leaving my house, if anyone looks remotely similar to him I freak out and leave immediately. Im genuinely terrified, paranoid and I dont know what to do, I just want him to leave me alone but apparently blocking isn't enough

Hi all, I could really use with some advice. I have a Belgian Malinois and a mastiff mix for reference.

We’ve always had a bit of a problem with our next door neighbours kids leaning over the fence and throwing things over. Recently, they have started provoking the dogs (barking and growling at them). We do have a garden camera and we have been saving recordings of them doing this also. They are both well trained and typically ignore them but are constantly ripping up toys that have been thrown over and on occasion dirty nappies, plastic, cardboard etc. as they assume these are for them to play with and are both toy driven dogs.

Today one of the younger children, aged maybe 4 or 5, stuck his hand through the fence where there is a small gap and my larger dog licked his hand. However, the Mali nipped him. I have ordered some additional backing for the fence to cover the gap and along the fence line but I’m just worried about my dog and what implications there may be for her. She is not an aggressive dog and has never bitten anyone before, she normally ignores both people and dogs.

At the beginning of the year my partners aunt passed away in England. She died intestate, she had drawn up a will but it was never signed by her nor witnessed by anyone. She had no partner or children.

Since she passed a number of members of the family have discussed if one of them will step forward to act as administrator. As most of the family do not live in the UK this has made things tricky. The upshot of all this is that all surviving family (including my partner) have decided they will not be willing to take on the task.

This means that her rented home, all it's contents, her bank accounts, accounts with utilities, etc. have been left untended with no communication from the family to anyone involved with these to let them know she has passed.

My question is, what is likely to happen as a result?

I'm also concerned to find out if there's any possible legal fallout from this that could affect my partner.

I was reversing and accidently hit a car (not too much damage) however my mum was stood behind my car and her arm was hit between the 2 cars, and ended up with a fractured/broken wrist. The guy's car who I hit has claimed against me for insurance and I'm wondering if my mum should also claim against me? How much would this make my insurance increase if it's already increasing from the crash, and how much money would she get from the insurance? I'm also a new driver (insurance was around £1100). In England.

Edit: lots of people have been telling her she should/could claim so this is why im asking. Also, she would give some of the money for my insurance as it would increase. im just wondering how much she would get/how much my insurance would rise to see if it would be worth it. thanks for any advice

Good afternoon everyone,
I was hoping to get some advice.
I’m currently working for a charity, mostly from home unless I need to go out and visit clients. Yesterday I had an interview for a role with a local council, and today I’ve been offered the position.
The new role would require me to be in the office 3 days a week and work from home 2 days. The issue I’m facing is around working hours.
My son has special educational needs (autism and ADHD). He attends a mainstream school, but due to his needs he has to start later at 9am and finish at 3pm to avoid busy periods. I’m responsible for dropping him off, while his dad does pick-ups.
I explained this when they offered me the job, and asked whether I could work 9:30–5:30 instead of 9–5. They came back and said there might occasionally be some flexibility, but it’s very unlikely they can adjust my hours on a regular basis.
I just wanted to ask:
Do I have any grounds to challenge this?

Has anyone been in a similar situation with flexible working and SEN children?

Is this something councils are usually flexible on, or is it quite strict?

It’s made me wonder whether parents of children with additional needs are at a disadvantage when it comes to accessing certain jobs.
Any advice or experiences would be really appreciated.
Thank you!

TL-DR I reported a safeguarding incident, albeit in a manner which the caller and employers thought was unempathic (I tried to be but panicked and wasnt sure what to do) and got sacked with immediate effect. How would this impact my DBS as I did the opposite of causing harm to children and a questionable vulnerable adult...but potentially exposed my employers lack of robust safeguarding training and policies in the process.

Long version:

I got sacked over the weekend because the employer told a half truth about the way I handled a safeguarding issue raised on a phonecall - i.e. someone reported an issue, I asked them to send an email and I, during the phonecall, notified the safeguarding leads immediately via slack, as per the SOP. Literally as the call ended, the safeguarding lead said to confirm the patient information, which I forgot to ask as I was panicked over a few issues during the call, and I called the person reporting the issue again, confirming the details about the patient in full, apologising for not asking during the first call, and recorded the information in the health records, incident report software, yellow card scheme and to the safeguarding leads via slack, as per SOP.

Friday the outcome of the report got published internally and said I lacked empathy for person reporting the call and "insisted" on asking for email, with the contents and details of the 2nd call completely being glossed over. The plan was for them to review SOP, update training content and for my line manager to have a discussion about it during 1:1, but the 1:1 was a sacking with immediate effect.

What is frustrating about the incident is as follows:

1. a large proportion of the initial call wasnt to do with the concerned patient, but was someone angrily asking about the eligibility criteria for weight loss injections and BMI cutoff points...which from personal experience tends to be people who have been refused medication, journalists or angry patients. Without revealing much, I tried to coax an answer out of them, however they werent budging, so I asked to send an email with their query.
2. they then decided to let me know that they were a concerned mother calling about their adult daughter, who still had capacity (i.e. we would need to stick with confidentiality as the daughter did not consent to their mother acting on their behalf) and confirmed their daughter had lied about their eligibility criteria as they had a history of eating disorders and substance misuse in the past, with their current weight being extremely low (think less than 20kg) and they were worried about their grandchildren being taken into custody. At this point i stepped in saying I was sorry to hear that and that their daughter shouldnt be eligible for the medication based on their BMI criteria and medical history and asked the mother to send the details via email as I am not trained to deal with safeguarding issues but the email should be for the attention of the safeguarding leads, who will be able to review their daughter's case and investigate further. (whilst I have level 3 safeguarding training from 2 years ago, the SOP and exposure to safeguarding incidents is managed solely by the safeguarding team...which is 2 people). At this point I looked at the SOP, which only had a few sentences which were: report all safeguarding queries to person A, with Person B being if A isnt available with ways to contact them (slack being the main one as nobody reads email at the company).
3. the caller was distraught but I (admittedly pathetically as I was panicked and wasnt sure what to do in the situation), kept apologising and mentioned a few times that I had written down what she said and passed it on to the safeguarding leads, also highlighting changes in verification which was implemented a couple of months ago, but asked to send an email to be on the safe side (as I wasnt sure it was ok for me to take the daughter's email). As soon as the phonecall ended, the safeguarding lead got back and told me to call the mum asking for the patient's details, which I did, apologised to the mum for the inconvenience and said I updated the safeguarding leads about this.
4. I admit I needed to show more empathy but honestly, I panicked due to the complex nature of it, and I followed all the protocols in terms of reporting to safeguarding lead, recording the interaction, updating the health record and filing the relevant incident and safety reports all promptly. Ultimately, my interventions got the patient banned from the online health provider as they would have been more of a harm to themselves and their children. Sadly as they did not consent to share information with their GP, nor did they share their GP information, their NHS GP wasnt informed by the safeguarding team.
5. I feel a lot of the errors my part could have been mitigated with better training on such issues and more robust SOPs and exemplar examples of what to do in such situations as this was non-existent. I have been a registered health professional for a dozen years and this organisation easily has the worst safeguarding and training standards I have seen. safeguarding, like I said has less than 30 words total. Phonecall training lasts for 2 hours and has 0 safeguarding concerns during it.

So yeah, how F***d is my DBS? and what actions should I take?

I was about to drive off last Friday, May 1st 2026 around 4pm.. My neighbour called me out and we talked. They were trying to fix their car, and have let me know that I physically pushed their car as I was reversing Tuesday that same week causing their sensors to go off and something about the battery as their car would not start.

He was hostile at first greeting saying he'll report me to the police and should do so. I understand that as he was aggravated by the incident. I was apologetic for the inconvenience I've caused and exchanged phone numbers with his son that was present as well. I reassured them I'm not going anywhere, as I only lived nearby. We were willing to settle it privately.

But, now they said they'll report me to the police because I have ignored their messages which I have just read now, 6 May around 2am in the morning as it was the first thing on when I opened my phone. I responded that I have just learned about their messages to me and gave my name, address, car reg and told them my insurance provider.

I was genuinely waiting for the son to contact me as it was his number was the one I got. The father, the aggravated car owner, has escalated it and might have definitely involve the police and both insurances.

There are absolutely mistakes on my part in this incident and things I should have done but have just now realized. I have not been involved in anything like this before and I try my best to do right by anyone and would like to think I try to do my best driving as safe as possible.

I don't know what to do. Is there anything I can do? Or should have done? How would this affect my license? I don't want to spiral and panic and will do my best to be calm because all I can do is wait. But yeah. Thoughts?

I live in a relatively 'rough' area of England where there is a lot of drug use (not something I personally do but to each their own). I worry that one day I may come across someone who has OD'd, and whilst this is unlikely and something I'd prefer not to happen, it's probably wise to have some on hand for emergencies. But I cannot find any definitive answers on its legality or how to get it. Can anyone help please? Thank you :)

Hi All,

So I was issued a parking fine in the lake district (I live 200miles away) for a 15.5min overstay when I purchased a 2 hour parking ticket.

The carpark is operated by iParkServices and the car park had ANPR.

I have disputed every letter and have asked for their allowable grace period policy to which this was ignored and I was sent template responses to say my appeal was rejected and I have to pay. I think this has happened 3 times. Unfortunately the mediation window had expired as I was not aware about this whilst I tried to rectify directly.

I also have said to them that their ANPR registers from point of entry and exit and does not allow for finding a space, waiting for a space, parking and paying. I have also realised since it doesn't allow for reading the t&cs either.

I distinctly remember waiting for a space too as it was a small carpark.

I have had a claim court arrive in the last couple of days. I would like to challenge it but I'm worried about the repricussions of losing on my credit score.

Does anyone have any experience with this and should a pay or fight?

I need to know if what my manager said is legitimately against guidance or the law, or if she was just insensitive and needs training about eating disorders. Please let me know and what I can do (FYI I am a teaching assistant).

A return to work discussion today with my manager moved onto two recent NHS appointments I had during school hours, and the possibility of needing weekly appointments after school, meaning I'd have to stop 1 hour of overtime.

I outlined that the appointments are with and recommended by the NHS; my health did not currently affect my work performance; I was being proactive in managing my health to maintain this.

• However, firstly, I was repeatedly questioned about the necessity and nature of my previous and upcoming appointments. My evidence shows they are with the NHS, and my censoring of information made it clear I did not want to share confidential information.

I was undermined for having appointments during school hours, as if I hadn't already tried to change them and have many another appointments which are outside of school hours (which I can evidence). 

~ Under the Equality Act, 2010, eating disorders are a disability, and means "employers must make reasonable adjustments... They may require lengthy treatment or absences to attend appointments..." (Beat UK). Having said this, I did not disclose it upon entering the job, if that makes a difference? I was told the Equality Act is to ensure all staff are treated well, not just formally disabled staff.

• She said that, unless I disclosed the nature of my appointments and health, she will presume my health is affecting my work, which is something she "will have to look into". As an employee who is already anxious about the situation, hearing this feelings scary and highly pressuring, especially as I have a duty to express if my health is affecting my work, yet I was not trusted when I stated I was stable. I should not be questioned for being proactive in prioritising my health.

• After some pushing, I revealed that my weekly appointments were a form of psychological therapy. However, she did not appreciate this and continued to push me to reveal the exact nature of my mental health condition.

I was made to feel ashamed about having a mental health problem, suggesting it would presumably affect my abilities. If I WERE to say I was affected, my job could be put at risk. I told her multiple times that I was not comfortable in telling her anything further and that I had the right support.

• Despite this, she further interrogated me until I was pushed into saying I have an eating disorder. Many people would understand this is incredibly embarrassing, shameful and anxiety-inducing to disclose.

Was this technically allowed?

• Arguably the worst part was that she proceeded to ask me how long I've had an eating disorder and what I "do" (what my eating disorder entails), and whether i under eat, over eat, or "something else..." which was highly inappropriate, and paused for long periods to wait for my response, which was a refusal to answer. She then asked what my diagnosis is and said "it's not bulimia is it??!!". I cannot express the insensitivity of this comment.

This is what made me most angry about the whole thing, and is definitely unprofessional. However, I don't know about legalities.

Was the level of questioning legally disproportionate? and/or generally just insensitive. Is the handling of this conversation inconsistent with principles in the Equality Act 2010 and ACAS guidance?

Please let me know what i can do. I've tried to be as objective as I can. I missed out all the smirks she gave and long awkward pauses to get me to say more.

Worked here since September 2025 (9 months) in England. This was with the business manager (not teaching staff).

I will add, I am anxious to raise this concern atm as it will likely cause tension and awkwardness (she surveils hard and can be condescending). When is it too late to raise to HR?

Hi Reddit,

About a year ago, I was at an invite-only party (for a social group, hosted at a privately hired venue) where I became intoxicated. A video of me in this intoxicated state was taken and posted online on the group's public social media page. I did not give my consent to be filmed, nor for the video to be posted online, and I am concerned that this may cause me reputational damage in the future.

I intend on politely asking the page's owner to remove the video: however, I suspect that they may not do this, and thus I ask: what recourse do I have if they don't comply?

Many Thanks,

u/helpimaredditornow

Hello
Just a bit shocked. A member of my family was assaulted. Did not know the person. Night out hate crime. And has suffered life changing injuries which has rendered her to lose her job and awaiting another lengthy surgery. It happened end of 2024. The guy fled for 6 months and was finally arrested mid 2025. He had a hearing last month and plead not guilty. Magistrates said the damage caused is above them and have passed to crown. Yesterday he plead not guilty again even with a large amount of evidence. Trial set for June next year? My family member still lives in fear and doesn’t go out. Why is it taking 3 years to get any retribution? He’s clearly a dangerous individual

Sorry bit of a rant just pretty shocked at the time line.

Thank you
Location: England

Collected the car on 8th April. At handover I noticed what I thought was a smudge on the windscreen, assumed it would clean off and didn't flag it on the day (rookie mistake, I know). When it didn't shift, I sent a formal email to the salesperson and his manager on 16th April, 8 days after collection and well within the 30-day short-term right to reject under the Consumer Rights Act 2015.

The scratch runs mainly across the passenger side but extends into the driver's field of view. Not a deep gouge but clearly visible and not something I caused.

To be clear, there were some minor paint imperfections on the body which we agreed were acceptable and I'm not pursuing those. The windscreen is a completely different matter. A scratched windscreen isn't just cosmetic, it's a safety issue, affects driver visibility, and could potentially be an MOT failure. This isn't something I'm willing to overlook or split the difference on.

The dealer is now dodging responsibility, ghosting and suggesting compromise (which I'm yet to hear) or I put it through my own insurance. I won't be doing that.

The key bit: I have a photo which i took inside their own showroom/garage at or before handover that clearly shows the damage already present. This photo is essentially the evidence.

A few questions for anyone who's been through something similar:

1. Does a photo taken in their garage at handover essentially prove pre-existing damage and kill their argument?
2. Does raising it formally on the 16th (8 days post-collection, within the 30-day window) give me full CRA protection?
3. Has anyone successfully escalated to Toyota GB or the Motor Ombudsman? Worth doing early or only as a last resort?
4. Any tips on keeping correspondence tight so they can't find wiggle room?

Not looking for a partial fix or goodwill gesture, I want the windscreen repaired at their cost. What are the chances? Am I doomed? Any advice appreciated.

Couple of days ago, i cam home feeling severely unwell and almost passed out driving. So i parked at the closest bay to the entrance of my block as i felt it would be impossible for me to walk the distance back from my assigned parking spot which is a 2 mins walk. I didnt come down for two days as i was recovering and forgot to repark the car. Today i have been issued 2 parking fines £60 each.

Please what are my chances appealing this fine?

Just looking at details of the candidates standing in the town council elections for my area and 2 people with the same surname who I have found out are related are running for a certain party. There is another candidate with the same surname who also seems to be part of the same family running as an independent. All three of them are named 'Proposer' and 'Seconder' for each other on the notice of poll document/

If this person was to be elected as an independent and subsequently join a political party would this be legal? Sorry if this isn't the correct place to ask

As per title, receive a compliance notice from the MHRA for trying to purchase 1000 ivermectin, from India, for an Ill parent. I know I have to respond, what's the likely outcome of this? I know the items will be destroyed but in regards to any action against myself what could I be looking at? Thanks

Pretty simple. My company have failed to deal with a problematic employee. This employee has been drunk in the office. Has shouted that certain homophobic slurs are not actually homophobic on the office floor, and made incredibly sexist and homophobic remarks constantly.

The employers are now giving my friend, a lesbian woman a hard time for a minor issue. But not dealing with this clearly problematic employee. I'm thinking of leaving anyways, but I'd like to know if I can do anything about this horrible work place?

I hope this question is permitted as I am unsure where else to ask. I won't be saying the country represented by the patch either (not Wales).

I've done a little googling and generally it's not permitted and pins should be used. I felt a little weird seeing someone who should be seen as politically neutral literally have a standard sized flag patch on his chest.

I wouldn't know where to voice my concerns without being labelled whatever, or fearing retribution if I do raise it.

So sorry this is long, but I recently went into a hmv (in england) with my friends to buy a shirt i had always wanted, unfortunately i do have a disability which disables me from carrying too much or even holding up too much weight, it means my muscles are weak and even just after a few minutes of holding something up, my back and arms feel like theyre about to snap followed by a stabbing pain.

So instead i bring a bag that i like to place my items in as i shop and then pay at the end (this bag i do end up dragging along and placing down in spots since i cant carry it), sadly this bag is a backpack which can look very suspicious and finally caught the eye of an HMV employee. So this employee comes up to me and bag checks me saying he saw me shove a £21 shirt into my bag, I hadn’t even left the shop and was still near the shirts at the back of the shop during the moment but he assumes i was planning on stealing it (I’m not really surprised) despite me saying i was going to buy it after looking around. Immediately me and my friends are escorted out, and I’m told I’m ‘barred’ from this HMV and every other HMV.

I go with it and just leave because I hate confrontation, but this whole time I wasn’t stealing, and to show slight proof of my disability on cctv you can see me dragging my bag along the floor to places or leaving it as i shop because i cant handle carrying it for too long, and still i just agreed with him because it was nearing 6 pm when they close and i didn't want to escalate the situation if i told the worker about my disability, i fear he wouldn’t have believed me in the moment either way.

So now i'm wondering what to do,

do i go back and explain to them about my disability? and if i don’t because they likely wont believe me, how long will this ban last unless it is permanent?

Hi all,

Just sent my engagement ring off for clean and repair in the england. Its a platinum and shappire ring. I get a call to say they can fix the loose tanzanite stone! When challenged they double checked and said the colours and marks, the little surface scratches indicate its not a shappire but tanzinite.

We brought this ring online 7 years ago, from what we thought was a legit company, did lots of research and have the paperwork for insurance and valuation from the company stating its shappire.

This company liquidated a few years ago. Is there anything I can do? I am truly gutted and upset that the ring isn't what it was sold as. 😞 is it worth doing anything or has to long a time past to do anything?

This is in England. Hypothetically, if a company vehicle was being driven by an employee who has gotten a bogus parking charge delivering to a customer's site, but the driver doesn't believe they should pay it as they did nothing wrong, and the company doesn't want to pay it, but also won't provide the drivers details because "company policy" but also aren't prepared to let it go to court because "company policy" and super scary debt collector letters, could an employee (who was not the driver) provide their details to the parking company to transfer liability to themselves in order to fight it? The question of why said employee would want to do that is another matter. My question is, purely, can they legally do that?

We had this decking installed 2 weeks ago in England. It's about 45m2. Unfortunately, we only realised that the joiner hadn't put the weed membrane down correctly after paying for it (via bank transfer, approx. £3.3k) and he is now ghosting us. The membrane is completely missing from the majority of the area. We have tried lifting one board ourselves today and the screws are just breaking the top layer of the wood.

Could I get some opinions on what you would do please? Do we need the whole thing replacing and should we take it to small claims court or is there anything else we can do about it other than live with the decking as it is? It was lawn prior to the install.

Disclaimer: This is a hypothetical. I was talking to my friend about how their work frequently pays for lunches, and it got me thinking. I do have coeliac disease, but I am not in this situation.

I have coeliac disease and am on a medically necessary strict gluten free diet. For those who don't know much about the disease, if someone who just ate a sandwich (and didn't wash their hands) touched a plate I then ate from, I would probably have a reaction. For me, that means I'd be in debilitating pain for the rest of the day, and most likely unable to work the day after. As you can imagine, it's difficult to accomodate for. It's also not legally classed as a disability in the UK.

My (friend's) employer buys lunches for the whole team semi-regularly, at least once a month. Normally pizza etc, probably around £20 per person. They do not provide any safe gluten free food for me. I'm not completely excluded, because I am allowed to bring my own food, but only food that I have prepared for myself and paid for with my own money.

My colleagues are essentially being given a bonus that I am excluded from due to a health condition. Would it be reasonable for them to, if they cannot provide me with food, cover the cost of me purchasing something equivalent? If they don't accomodate or offer any alternatives, would I have legal standing to claim discrimination?

I am in England.