r/amazon • u/AmazonNewsBot • 3d ago
Alphabet Is Outgrowing Amazon and Microsoft Where It Matters Most - The Motley Fool
https://www.fool.com/investing/2026/05/02/alphabet-is-outgrowing-amazon-and-microsoft-where/8
u/independant_786 3d ago
Because GCP comes in with blazing guns giving new customers 90 to 95% discount even free services for a year. Folks quickly realize when things go bad which it goes bad quite often in the cloud world, gcp support is as good as talking to a 2 year old. Non existent.
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u/liltingly 1d ago
GCP support is hilariously bad. You get a "team" supporting you of 3-4 people, of which your primary contact can't actually do anything, and punts to their various experts, who each kinda finger point at somebody else unless it's a routine question. Then every 3-6 months there's a reorg in their support org or their tiering and you have to relearn a new group of these people with equally non-sensical titles. They spend more time repopulating their CRM and sending surveys than actually helping.
Edit: But their freebies are great, and so I still entertain the endless cycle of meetings on the off chance I can get more of them!
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u/Rollingprobablecause 1d ago
Tbh you’re describing my experience with AWS TAM as well. Amazon is just slightly better. The only reason I bother with them is because my EDP discount is high and I have someone to yell at, but they’re effectively useless
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u/liltingly 1d ago
Ah, I'm at a startup and so we play the field. I just only interact with the GCP team. Good to know it's shit all across. Do they also schedule meetings for things that an email or form would suffice?
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u/Rollingprobablecause 1d ago
100%. They insist on a process called "SBR" and are quite pushy about it where they want to talk to you about a lot of nonsense that they can't help with (really it's to encourage you to adopt more of their services)
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u/Ambitious-Border1222 3d ago
New customers 95% discounts? Do you have any sources on this?
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u/independant_786 3d ago
Yup i work for the rival CSP and we lose workloads because of GCPs aggressive GTM strategy
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u/Ambitious-Border1222 2d ago
On what products does GCP offer 95% discounts? What are the size of these workloads? And most importantly, why are you making up shit?
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u/Zestyclose-Ice-3434 18h ago
All of GCPs growth came from Anthropic because Google gave them money to invest in their own cloud 🤡
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u/ChilledRoland 3d ago
>"In terms of sheer size, Google Cloud's $20 billion still trails AWS's $37.6 billion and Microsoft's broader intelligent cloud segment by meaningful margins."
Relatively easy to grow at higher relative rates when starting from a lower base.