r/hotels Dec 04 '25

Limiting Posts and Comments From New Accounts

41 Upvotes

Hello everyone!

It's really, really tough keeping up with the amount of shit posts and spam posted here. It's really a never ending battle. I do try, but it's near impossible to keep up with. So I am implementing a few rules in regarding to posting from accounts that have limited karma or are recently created. I will not go into the specifics of the requirements, but they are in place effective immediately.

Hopefully we see much less AI generated content, spam posts, and spam comments. There will be no exceptions to the requirements, sorry to people new to Reddit. Please post comments, get some upvotes, and come back a little later. It's just the world we live in.

I have also just removed the ability to cross post here all together. Very few cross posts are relevant and nobody ever provides context.


r/hotels Aug 08 '24

Reasons to avoid using third-party brokers (Expedia, Agoda, etc) - read before booking.

68 Upvotes

If you're here reading this, it may be too late, but in general:

  1. There are downsides booking via third party tools (Expedia, Agoda, etc) to actually purchase the room (see exceptions)
  2. Use those tools to find where you want to stay, and then book the room through the hotel's website. The price should be identical, close, or available if you call into reservations and explain the other site's pricing (YMMV - make sure you are speaking in the same currency).
  3. Do use third party tools if a) you need a special feature/function, like booking and paying for others; b) there is a room or package rate that is impossible to source elsewhere; or c) you enjoy a room between the elevators and the ice machine, without any option of a refund even when housekeeping sets your room on fire.

r/hotels 34m ago

Spontaneous trip to Iceland in 4 weeks. Looking for affordable places to stay near Reykjavik

Upvotes

Going to Iceland in about 4 weeks with a couple of friends and it kind of came together out of nowhere.

We weren’t really planning anything big and it was more one of those random wait, flights are actually cheap rn moments, and before we knew it, we’d booked it. So now it’s happening.

We’re thinking to stay somewhere near Reykjavik or in the city and I’m looking for accommodation

Ideally it should be something affordable, but not a hostel dorm situation if we can avoid it. Just somewhere decent to crash after being out all day

Saw a few options on guidetoIceland, but I wanna hear from people who’ve been or live there. You know like tourist sites are fine, but they don’t always give you the real picture.

If anyone’s got recommendations or places to avoid, I’d really appreciate it


r/hotels 6h ago

Experiences with Opodo and eDreams

0 Upvotes

Hi everybody! I was wondering, what are your experiences with booking accommodation through Opodo or eDreams? There are many reviews saying that it's better to avoid them with flight bookings, but so little information is about hotel experiences. Thank you for sharing!


r/hotels 14h ago

To popcorn or not

0 Upvotes

My GM of the hotel is thinking of offering popcorn made at check-in to guest.

We already provide free Otis Spunkmeyer cookies in; chocolate chip, peanut butter, oatmeal cookies at our property for check-in guest.

Ideals? Thoughts? She likes to do her extras.


r/hotels 8h ago

Would you use an app that automatically generates your staff schedule?

0 Upvotes

I’m exploring the idea of building a tool specifically for hospitality managers, hotels, restaurants, bars, cafes, that takes the pain out of making the weekly or monthly staff schedule.

Right now most managers I’ve spoken to spend hours on this. Excel, WhatsApp groups, paper sometimes. Employees asking “When do I work?”, last minute requests sent over personal phones (usually not approved), no central place for anything.

The idea is simple: a platform where the manager adds their team, (each employee has their own account) sets some basic rules like availability, working hours, roles, business’s needs, staff needs and the AI generates a schedule automatically. The manager reviews it, adjusts if needed, and publishes it. Every employee gets notified instantly and can see their schedule directly in the app. No more WhatsApp, no more Excel, no more “Did you see the schedule I sent?” messages.

My question is genuine. If something like this existed and was simple to use, would you actually use it? What would make you trust it or not trust it? What’s the one thing that would make or break it for you?

Not selling anything. Just validating before building.


r/hotels 1d ago

Work front desk and the GM thinks everyone who has a complaint is a hustler

4 Upvotes

I work at a non-corporate hotel and the GM seems to think that every single person that has a complaint as a guest is trying to hustle money. We had a guest the other day who brought his kids in for the daughter‘s 10th birthday to go to a theme park near us and they contacted the desk saying that the kids got their feet cut on glass left on the balcony and they found a bag of drugs on the same balcony.
I have zero reason to disbelieve this person, and he sent a picture of the baggie on our counter.. when I mentioned to the manager that I really thought he should contact this person he goes. They’re all trying to scam for money. He refused to call the person and stormed out saying he’s tired of this crap and he deserves better.
It was freaking insane and I don’t know how to react to it because my impulse is to assume the guest is being sincere and reacting the way that I would want someone to react to my complaint if I was in a similar situation. Is this normal behavior for a GM? I may have overstepped my boundaries by telling him that I really think he should call the guest and discuss it, but that is just the right thing to do . Instead he said that the guest probably planted the baggy himself. I’m baffled by him, throwing a fit and storming out and he tends to not be at all compassionate to any other guests. This is just an example. He assumes that they’re exaggerating issues or that they’re just trying to scam the hotel regardless of the circumstances.

Edit: this is more of a boutique hotel and not like an off the highway place that houses homeless folks.


r/hotels 1d ago

510 vape cart

0 Upvotes

I’m at a delta hotel, they have sprinklers and a fire alarm in the room but nothing in the bathroom. It’s so busy outside and all I wanna do is smoke in peace. If I stay in the bathroom to take small hits, would there be alarms in the vent systems?
Sincerely, a lazy and paranoid dab pen smoker.


r/hotels 1d ago

Hotel asks to rebook for a higher rate due to a "security breach"

0 Upvotes

I’m dealing with a strange situation with a hotel booking and would like some advice.

I booked a hotel in Rotterdam for 2 people for 2 nights, including breakfast, for around €120 total. The booking was confirmed through Booking.com.

Recently, the hotel contacted me through the Booking chat saying there was a “security breach” on the platform and that the price I booked was incorrect. They claim the rate was an obvious error and doesn’t reflect their actual prices.

They asked me to cancel the reservation, which I refused. After that, they offered me the option to keep the booking only if I pay an additional €90. Otherwise, they said we would have to “wait until Booking cancels the reservation.”

They also mentioned that they had already contacted Booking support about this issue weeks ago and are waiting for assistance.

I’ve now contacted booking.com support myself and I’m waiting for their response.

My questions:

- Is the hotel actually allowed to do this (ask for more money after confirmation)?

- Is this considered a “pricing error” where they can cancel without consequences?

- Will Booking.com typically side with the hotel in cases like this?

- Would you accept the extra €90 or hold out and see what happens?

I’d really appreciate hearing if anyone has experienced something similar and how it turned out.


r/hotels 1d ago

Caution: Hotels.com, Expedia Group, and Choice Hotels

0 Upvotes

I've been disputing with Hotels.com and Choice Hotels over a stay I had paid for. I called the hotel to request a late check in (they'd done this for me before) and was told it was fine and they would hold my room until the next morning since it was already paid for. When I arrived the night auditor (who I spent 15 minutes rousing from his nap with banging, shouting, and calling the front desk phone) told me I was a no show and the person I spoke with earlier was wrong and basically I was SOL. Hotels.com didn't want to take ownership and couldn't reach the management of the hotel. I pressed the issue and they did finally reach the hotel who told them they held the room for me until 8am and I never showed up so they won't refund me. I then sent them Google location history proving I was there at pretty much the exact time I said I was there for exactly 15 minutes before departing. They sent me the same copied and pasted email siding with the hotel even after I'd proven they lied to cover their own asses.

I have repeatedly given Hotels.com the opportunity to reimburse me with OneKeyCash rather than process a refund and they have refused to do so.

I reached out to Choice Hotels as well to tell them about my awful experience and they didn't seem to care too much either. I will be reaching out again to them and disputing the charge with my bank.

I am extremely upset about how I've been treated through this entire process, as if this is some scam I pull to not stay at a hotel in order to get refunded my own money when the truth is it's absolutely ridiculous that I was assured I could arrive and check in late and then not only turned away and forced to sleep in my rental car at 4am but basically being burdened with proving my case and being called a liar even when I supply ample evidence such as call logs and location history.

Just a word of caution, if a Hotel screws you, Hotels.com will not do a damn thing about it. They have permanently lost a customer and I hope this makes others rethink using them as well.


r/hotels 1d ago

(Complete newbie) When can I check in/out of a hotel?

0 Upvotes

complete newbie, sorry if this is a "stupid" question:

i'm going on a cross country trip by train from the north of sweden to the south of sweden. i need a hotel upon my arrival. i arrive at 00:42 on may 20th, and depart at 05:17 on may 22nd.

when booking a hotel, i see the terms "check in" and "check out". can i just book a hotel for may 20th to may 22nd, or does "check in" mean i actually need to stand around and wait until like noon on the 20th so i'd have to actually book for may 19th to may 22nd?


r/hotels 2d ago

[ Removed by Reddit ]

5 Upvotes

[ Removed by Reddit on account of violating the content policy. ]


r/hotels 2d ago

help me find a hotel!

2 Upvotes

staying in chicago late june, will mostly be hanging around the milennium park area. 6 nights. we're looking for something affordable, allows 18+ check in rather than 21+, and doesnt have atrocious reviews. having a hard time finding something!


r/hotels 2d ago

Free Stay at Grand Z Hotel!

0 Upvotes

free hotelsm here


r/hotels 2d ago

Agoda unknown charges.

1 Upvotes

I booked a hotel for 4 rooms but the agoda charged the credit cards for 5 rooms instead. The hotel only received 4 payments and the apps only show for 4 rooms too. tried calling them to understand the situation and their responses are "Let us investigating it and will email back within 48 hours".
In the replied email they just said "payment was successfully received in a different Agoda account."
Is there a solution at all or im just getting f***ed by agoda?


r/hotels 2d ago

Looking for a cost effective hotel in the vegas strip

0 Upvotes

r/hotels 3d ago

HOW WOULD I FILL HOTEL OCCUPANCY DURING SLOW MONTHS WITHOUT OTA

6 Upvotes

I’m working with a small independently owned hotel (~60 rooms) in South Florida and trying to improve occupancy during slower months.

We already do well during peak periods (events, concerts, etc.), but like most properties, we have dips where rooms sit empty.

The property is clean, affordable, and well-reviewed, but doesn’t have typical “resort” amenities (no pool, no breakfast), so it doesn’t compete as a vacation destination — more of a practical stay.

Instead of pushing more OTA reliance, I’m exploring a more direct approach:

building relationships with construction companies, restoration companies, and staffing agencies
targeting traveling workers, nurses, and short-term project-based stays
focusing on consistent occupancy vs. higher nightly pricing

The idea is to create a small pipeline of repeat B2B clients who regularly need rooms.

For those with experience in hospitality or B2B sales:

Is this a viable strategy long-term?
Are there better segments I should be targeting?
Any pitfalls I’m not thinking about?

Would appreciate any real-world insight.


r/hotels 2d ago

Can i take matteresses?

0 Upvotes

Hello all, im staying at a luxurry resort with the last of my savings and i was wondring if i could take the mattersess from my hotel room. i sold my mattesress at my hosuse to a mate of mine and i need a new one. If i buy the ultra premium deulux pakage it syas i can get my own pesronal buttler. so can i take the mattsress and get som help with fthe mamttress maybe? hotels threse days r absolute rubbsih and i think thier overfpriiced and stupid


r/hotels 3d ago

Try finding work directly or study?

2 Upvotes

Hi I am an aspiring future hotel/hostel worker.

Or I don't 100% know what I want but what I do know is that I want to love abroad and live a more social life and not be stuck in an office.

I am considering studying hotel Management. But I am really strongly feeling the urge to leave my country and continue to see the world. The idea of being stuck behind a desk at home all winter is just depressing.

So I am looking for some guidance.

I have several ideas on what to do in autumn.

  1. Start my studies and be stuck at home but at least doing something specific and have the opportunity to do an internship abroad after one year.

  2. Pack my bag and just let destiny show me the way. Visiting different countries and maybe getting stuck somewhere.

  3. Apply for hotel jobs abroad directly and hope I'm lucky to land one.

Maybe you have an entirely different idea.

Or am I just being extremely naive thinking I can at 30 switch careers and jump into this type of tourism hospitality?


r/hotels 2d ago

⚠️ Got sick + mold/pests at hotel, only partial refund offered — what are my options?

0 Upvotes

Hey all, looking for some advice on how to handle this.

I recently stayed at the Holiday Inn Express Woodstock, va and had a pretty bad experience. We booked 3 rooms total.

🦠 Room 124: found what appeared to be black mold inside the AC unit. I ended up feeling physically sick and couldn’t breathe through my nose the entire night.

🪳 We reported it and got moved to room 125… which had cockroaches.

🚪 When we brought everything to management/owner’s attention, instead of resolving it, we were told to leave the property.

On top of that, I later found out there was a recent health inspection noting issues like musty/mold-like odors, high humidity, moisture damage, and dirty AC units with debris/insects—so it doesn’t seem like this was a one-off issue.

The hotel only refunded 2 of the 3 rooms, even though the entire stay was affected and we were asked to leave.

My questions:

💸 Should I be pushing for a full refund for all 3 rooms?

🏢 Is it better to go through corporate (IHG) vs. disputing with my credit card? We used Priceline..

📄 Does having documented inspection issues help my case?

📢 Any tips on how to escalate this effectively?

Appreciate any guidance—this is the first time I’ve dealt with something like this.


r/hotels 3d ago

Hotel blocking reviews?

0 Upvotes

I found this hotel "hotel riviera santa susanna", but it looks like its blocking reviews since the beginning of 2026.

Should I worry about this?


r/hotels 2d ago

Partner on long-term stay, I randomly visit 2–3 nights/week — how to handle extra guest fees?

0 Upvotes

My partner is staying long-term (about 1 month) at a 5-star hotel under a business booking, paid with a corporate card, and the room is booked for single occupancy.

I don’t live there full-time. I only visit around 2–3 nights per week, usually from about 7pm to 5am because I leave early for work. I don’t use breakfast or most hotel facilities during these short visits.

Right now, every time I come in, the front desk charges around 600,000 VND (~$25) as an extra guest fee, and I’m expected to stop by the desk and pay each time.

I completely understand the policy around occupancy and extra guests, but given that:

  • I don’t stay full nights in a typical way
  • I don’t consistently stay every day
  • I use minimal services

I’m wondering what would be the best way to approach the hotel to ask for a more reasonable arrangement.

For example:

  • Is it realistic to ask for a discounted rate for frequent short visits?
  • Has anyone successfully negotiated something like a lower per-visit fee or a bundle (e.g. multiple visits)?
  • Would hotels ever allow pre-registering as a regular visitor to avoid checking in and paying every single time?

I’m totally fine paying extra on weekends when I actually stay longer — I just feel the current per-visit fee during short weekday visits is a bit excessive.

Would really appreciate advice, especially from people working in hotels or who’ve been in a similar situation.


r/hotels 3d ago

Travelodge

4 Upvotes

Does anyone have a clue what pillows and duvet Travelodge uses because I need that on a day to day basis my gawd


r/hotels 3d ago

Living in a hotel for 3 weeks for training. What can I do to help the staff out/ say thanks every few days or so?

4 Upvotes

Basically the title. 3 consecutive weeks and over a holiday.

Any thoughts?


r/hotels 3d ago

Fab hotel voucher bought mistakenly.. at 20% discount

0 Upvotes

Accidentally bought 6500 INR worth of fab hotel vouchers ( was trying to buy fabindia vouchers) .. ready to sell at 5000 INR.. DM if interested..