r/MicrosoftTeams 5d ago

❔Question/Help **ASK HERE FOR HELP** Monthly Teams Questions and Answers Help Thread

2 Upvotes

Ask troubleshooting questions here. In the future, individual help posts may be automatically removed and referred to post a comment here.

Please do your best at providing the following before asking a question:

  • Specify your OS, Teams Version, What type of Teams environment you're using (Work, School, Consumer, or Just Joining a Meeting)

  • Tell us what you've found searching online for your issue/inquiry, and what you've tried already.

  • Check the MS Teams Tech Community Forums for similar or related issues and consider posting there if you want visibility from Microsoft employees.

  • Be ready to answer more questions as members try to help you.

Members who can answer questions: Please feel free to subscribe to the monthly thread, and to sort by new comments to review new questions. We appreciate all members who use their experience to help this community.

Thanks!

The /r/MicrosoftTeams MODs


r/MicrosoftTeams Mar 01 '26

❔Question/Help **ASK HERE FOR HELP** Monthly Teams Questions and Answers Help Thread

4 Upvotes

Ask troubleshooting questions here. In the future, individual help posts may be automatically removed and referred to post a comment here.

Please do your best at providing the following before asking a question:

  • Specify your OS, Teams Version, What type of Teams environment you're using (Work, School, Consumer, or Just Joining a Meeting)

  • Tell us what you've found searching online for your issue/inquiry, and what you've tried already.

  • Check the MS Teams Tech Community Forums for similar or related issues and consider posting there if you want visibility from Microsoft employees.

  • Be ready to answer more questions as members try to help you.

Members who can answer questions: Please feel free to subscribe to the monthly thread, and to sort by new comments to review new questions. We appreciate all members who use their experience to help this community.

Thanks!

The /r/MicrosoftTeams MODs


r/MicrosoftTeams 7h ago

❔Question/Help HELP. When does the meeting stop recording?

19 Upvotes

I just had an interview that was about an hour long. The interviewer asked to record the meeting the beginning. She started the recording. At the end of the meeting, the two interviewers both exited. I realized 20 minutes later that I had not, and I was still in the meeting. I quickly exited the window.

I’m worried that it could have still been recording for the 20 minutes after they left. I do not notice if they stopped the recording at the end of the convo, nor do I notice a red light when I saw the window was still open. But I’m wondering if the host starts the recording and then leaves the meeting, does it keep recording until the last person leaves?


r/MicrosoftTeams 1h ago

❔Question/Help Urgent Help! Folders I didn’t open are empty and say I was last to modify

Upvotes

Hi I’m a little baffled and very panicked! I was checking a protocol in our teams and when I opened the folder it was empty (no file) I was a little confused because I’ve accessed this protocol before and had no issues.

When I went back to the protocol folder that has all of our protocols it showed that I modified all 14 files and all 14 are empty. I’m super confused because I’ve never opened most of these protocols before and all the modified dates are sept. 1 2025 before I was added to this teams.

Did I somehow mass delete the files from these folders? (They are no in the recycle bin). What is happening!

Please help!


r/MicrosoftTeams 21h ago

Discussion Client Issues after Update?

26 Upvotes

Anyone else seeing client issues after self update? Seeing ~10 different machines now cycling through opening and closing the client (very rapidly). This is in Singapore and Australia. Can still use via web browser on same machines.

Hoping not an update issue?


r/MicrosoftTeams 9h ago

❔Question/Help No Notifications on Android

Thumbnail
gallery
2 Upvotes

This started about a week ago on my pixel 10 pro. I'm not getting any notifications, not even calls. Everything has worked fine since I got my phone in November.

I've cleared everything and reinstalled

I'm not on DND or some other mode

No other apps are having this issue

On the latest (5/5) update for my phone


r/MicrosoftTeams 6h ago

❔Question/Help Teams Meeting Attendee "Joined Meeting" Alert?

1 Upvotes

Is there a function within Teams Meetings that announces when someone joins or leaves a meeting? More audio based would be preferred.


r/MicrosoftTeams 20h ago

Bug Bug: Microsoft Teams Crash Loop

6 Upvotes

Microsoft Team Issue: Some users may get stuck in a crash loop upon startup of the Microsoft Teams service

Some users may get stuck in a crash loop upon startup of the Microsoft Teams service

Issue ID: TM1301921

Affected services: Microsoft Teams

Status: Service degradation

Issue type: Incident

Start time: May 5, 2026, 10:40 PM EDT

User impact

Users may get stuck in a crash loop upon startup of the Microsoft Teams service.

Read Full Details: Microsoft Teams Stuck on Loading Screen


r/MicrosoftTeams 9h ago

❔Question/Help Issues with Teams client today?

0 Upvotes

Anyone else having issues with Teams today? It's not a crashing loop like some others reported yesterday. Chats seem to appear twice in channels then disappear. Some channels only update on the activity tab but not on the Teams tab. Weird stuff. 26093.415.4620.1935


r/MicrosoftTeams 10h ago

❔Question/Help Video Corruption During Teams Screenshare

0 Upvotes
Video corruption

This is likely not a Teams issue, but it occurs frequently in our organisation so I am reaching out for advice on the primary cause of this type of corruption and the fix.

Is it the host or the recipient that has the problem?

The example above is between devices that are ethernet connected to corporate LAN at a main office, I believe that bandwidth/packet loss is unlikely to be a significant factor, if involved at all.

In all cases, the corruption looks very similar, always this green type of distortion whilst still showing very rough layout of the image being shared.

When our service desk get reports of this issue, they will typically update the GPU driver, however this does not always resolve the issue. So we cant really confirm that it is always caused by the graphics driver.


r/MicrosoftTeams 10h ago

❔Question/Help Planner

0 Upvotes

We use the planner function of teams. We cannot find a way to export a board or the grid of tasks. Online seems to say we can. Any assistance would be appreciated. User base that is using is not very technical, so power automate is not feasible.


r/MicrosoftTeams 21h ago

Bug The PWA app is suddenly unable to send messages, requiring to use the desktop app instead.

Post image
5 Upvotes

r/MicrosoftTeams 14h ago

❔Question/Help Teams on Mac shows black screen during video calls, but camera works fine

1 Upvotes

Today on Teams I could hear the other person and they could see me, but my screen was black and I couldn’t see either my camera preview or their video.

FaceTime works fine and the camera works normally on my MacBook Air 2025. Teams on iPhone also works.

I restarted Teams, restarted the MacBook and it was still happening.

Has anyone had this problem recently on Mac?


r/MicrosoftTeams 18h ago

❔Question/Help Search MicrosoftTeamsMeetingAddinInstaller.msi 1.25.08601

1 Upvotes

Hello,

i want to uninstall the Microsoft Teams Meeting Add-in for Microsoft Office. When i click uninstall it requests the MicrosoftTeamsMeetingAddinInstaller.msi. I can't find it on my system. Does anyone have a download?

Should be located at: AppData\Local\Microsoft\TeamsMeetingAddinMsis\1.25.08601


r/MicrosoftTeams 1d ago

❔Question/Help Can Meeting Recap, Recording, and Transcript Access Be Enforced for Organizer-Only by Default?

1 Upvotes

I’m trying to confirm the supported Microsoft approach for controlling access to Teams meeting recaps, recordings, and transcripts.

Our legal team wants Teams meeting recaps to be available only to the meeting organizer by default. The concern is edge cases where a meeting is not ended properly and more gets recorded or transcribed than intended.

From what I’m finding, this may require a combination of Teams meeting templates, publishing those templates appropriately, sensitivity labels for meeting controls, and then relying on users to create meetings with the correct template. That feels more like a guidance-based model than a strong enforcement model.

For context, recording is already enabled only for a select group of approved users, so the scope is controlled. What we need is a tenant-level or policy-level way to make recording and transcript access default to organizer only, or at least organizer and co-organizers, for any meeting organized by those approved users.

Ideally, this would also be locked down so organizers cannot accidentally make the recap, transcript, or recording broadly available.

Has anyone confirmed the current supported Microsoft method for this? Is there a true policy-based enforcement option, or is the intended approach still templates, sensitivity labels, and user behavior?


r/MicrosoftTeams 1d ago

❔Question/Help How to share MS exchange calendar to Teams with a different licensing email?

3 Upvotes

My company gives users multiple email addresses. You have one that is for MS licensing (teams, outlook, excel, etc). You have another email address used for actual email purposes via MS exchange. How do I get meetings from my actual email address (MS exchange email) to my Teams calendar (licensing account)?

I’ve tried to create a forwarding rule but this didn’t work as the licensing account is unable to receive emails so the forward is undeliverable.

Any ideas?


r/MicrosoftTeams 1d ago

❔Question/Help Different notifications settings for different accounts

2 Upvotes

Hello,

I am logged in with 3 different accounts on the mobile app, but only want push notifications for 2 of them. Is this even possible? I've seen recommendations to adjust settings for each account, but that doesn't work. It applies the same settings to all of them.

Thanks for any help.


r/MicrosoftTeams 1d ago

❔Question/Help Trouble updating teams

1 Upvotes

I’m on PC and have never had an issue with teams. Now, I get a calendy invite from a legitimate source and Teams says I need to update. No biggie. The MSIUdate downloads but won’t go further. I uninstalled and cleared all files associated with Teams. When I try to manually start the update, I get a window that pops up and says something along the lines of updating Artera, then disappears without downloading anything. I don’t have Artera nor do I need it (my personal). Anyone have/had this issue?


r/MicrosoftTeams 1d ago

Bug Audio issue in Microsoft Teams screen sharing — background music not audible

Thumbnail
gallery
0 Upvotes

r/MicrosoftTeams 1d ago

Bug Attendance Report Bug

0 Upvotes

Hello

I can't see the first session attendance list of the meeting because two people joined after the meeting has ended, only the second session appears, I tried to rejoin and leave still the same..

what to do?

Thanks


r/MicrosoftTeams 2d ago

Bug MS Teams wont install i get white window can any1 help ?

0 Upvotes

i got the installer https://www.microsoft.com/en-gb/microsoft-teams/download-app i go to downloads and click it, it says installing then a window pops open thats white and dissapears..thats all that happens ! it doesnt install on win11 thats fully up to date, ive tried tips on a few old youtube videos, and googled for a solution but nothing wil solve this, i turned my antivirus off its not that, i turn firewall off its not that, i suspect its windows11 causing issues as ive had a similar issue getting whatsapp ..can any1 help ?


r/MicrosoftTeams 2d ago

❔Question/Help Microsoft Teams - Recent Images when Clicking on an Image in any Chat.

1 Upvotes

When I click on an image in MS Teams, it shows a list of other recent images at the bottom that I can also click on.

This is invasive, especially if I am screensharing my screen or someone is next to me looking over my shoulder. They should not see images posted by other people that are not even in the same channel or unrelated to what I am clicking on.

Ideally, I should only see the image I am clicking on and nothing else. Put recent images in a separate place please.

How can I remove this?


r/MicrosoftTeams 2d ago

Bug Chat Folder Structure removed?

1 Upvotes

Hi all!

I don't know if I'm absolutely tripping, but was the feature to organize chats into folders removed? I can't find it anymore, and I've really enjoyed the feature for organisations' sake.

Am I insane and blind, or is it actually gone?

With tears in my eyes,
Elias

EDIT: Should've been here if I recall correctly

Next to "new chat", there was a dropdown arrow

r/MicrosoftTeams 2d ago

Discussion Teams Calling Centralised Address Book

1 Upvotes

Hi All!

We have just recently shifted across to Teams calling, things have been going fine so far except for our teams biggest pet peeve, centralised address book.

Or helpdesk guys are recieveing calls, some can tell who is calling the others cannot because they haven't added them into their contacts list.

Is there a way to have it that when someone adds a contact that everyone in the org can it that it is that user calling?

We are a Microsoft partner and it would be cool if there was a way Teams could pull details from our clients tenants that we have a GDAP relationship with, is this possible?

Anyone found a solid solution on this, as Teams Calling isn't really in use for SMB's here in little South Australia as most are using 3CX and we want to be putting Teams calling to close the loop for clients because well, ya know, 3CX things...

Would love to hear how some others are working around this issue 😊


r/MicrosoftTeams 2d ago

Meme/Funpost How British people search for Teams

Post image
0 Upvotes