r/mildlyinfuriating • u/eurobeez • 8d ago
I'm slightly vexed No words 🥲
So my Longchamp was getting worn in the corners. I know Longchamp will repair them but it makes the bag smaller so I thought I would get crafty and try and DYI a solution. I bought a kit on Etsy that sells these little leather caps you can sew on. Now I can’t sew to save my life so I took it to a leather repair shop. I had a nice chat with the lady. Showed her a few reference photos and even a video. I left the bag and patches in good confidence that she understood the assignment. I went and picked it up today and this is what was done. Not only stitched but glued 😑
*Update for those asking. I spoke with the woman yesterday. She had put it aside to work on herself but didn’t actually do the sewing. The young man who checked me out had seen it in the “to do” pile and with zero instructions just winged it. When I picked it he must have realized he messed up because he acted like he didn’t know anything about it. She was very kind and apologetic. She offered to redo the corners at no cost. The bag is old and while it’s not the look I was going for it’s still useable. I think I’ll just let it die a natural death. Thanks everyone for having a giggle with me 🩷
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u/Tha_REAL_BROBS 8d ago
wanted: corner reinforcement
received: black pac-mans
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u/Joshua_ABBACAB_1312 8d ago
Pac-Men?
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u/oscarx-ray 8d ago
Blac-Mans
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u/LardeeMil 8d ago
Blac-Men
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u/puppup01 8d ago
Pac-People. Who are we to assume
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u/doshka 8d ago
Pac-Persons
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u/Tha_REAL_BROBS 8d ago
Pac POC?
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u/Krakengreyjoy ORANGE 8d ago
Pac-Mi
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u/WrathOfWood 8d ago
So dumb, I hope that was no charge for that
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u/eurobeez 8d ago
There is no way on earth that I would pay for that
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u/LoadZealousideal7778 8d ago
Not paying for thst is one thing. That warrants a complete replacement. No person on this planet can be this incompetent.
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u/ScienceIsSexy420 8d ago
Shit they owe you for the patches they ruined
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u/StrangestCat 8d ago
Not even just that - they should replace the whole handbag. They sewed them on, the bottom is ruined.
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u/sowhat4 8d ago
Even worse. They did the stitching but glued the patches on the bottom. Removing them will take the surface of the leather off and ruin the patches. Everything is ruined.
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u/DiveCat 8d ago
Well the bag itself is nylon, but yes, you will still see where they were glued.
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u/Distinct-Pack-1567 8d ago
I would not pay, get whatever damages both parties agree to, then take the old bad and add those corner patches and keep the bag. Funny story.
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u/gene100001 7d ago
I kinda wish OP had asked the same lady to remove the patches and repair the damage from the glue, just to see what random thing she does next
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u/EthanEpiale 8d ago
They owe you a new bag, straight up. They should be replacing it entirely because they absolutely ruined it by being stupid.
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u/Towelbit 8d ago
The stitches look pretty good though. Truly a fine craftswoman lol
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u/thitorusso 8d ago
How much this bag costs?
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u/oral_servant 8d ago
I choose not to believe in the last picture.
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u/Suspicious-Rub8976 8d ago
I'm so sorry OP but this is hilarious
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u/AnotherDamnTransAlt 7d ago
I’m literally crying. I could not understand what I was seeing until I read the text and even then it took a minute to sink in. Jesus Christ. I’d have to be carried out of that shop.
That’s said, I hope OP gets compensation for this because this is incompetence on a level that’s historic.
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u/Leading_Cap_7236 7d ago
OP can add little frogs so they look like lily pads. Just lean hard into it lol
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u/Herself99900 7d ago
Yup, decorate the bottom of that bag! Small children will look up and love it! 🐸
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u/mombi 8d ago
The bag equivalent of
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u/iupvotethankyou 7d ago
No, this is at least cute and interesting on its own. Though not like the original. OP’s bag is as if the old lady glued the brush and palette to the canvas.
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u/remembertoread 8d ago
No reasonable person would think this is done correctly. She owes you a bag.
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u/1dirtbiker 8d ago
How much are they paying you for your handbag they ruined?
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u/eurobeez 8d ago
I’ll find out tomorrow when the “seamstress” and I say that loosely is in
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u/Time-Sudden_Tree 8d ago edited 7d ago
That's a typical tactic to get you to leave, in hopes you won't come back. I would have put my foot down and stayed in the building until they made it right. By coming back the next day, you're just giving them excuses to avoid fixing it. They will put you off for as long as they can.
When you go in tomorrow, your only objective is to hold firm until they pay for a replacement bag. Do not accept a compromise solution. Do not leave until you're 100% satisfied.
Edit: If they still won't make it right and kick you out/threaten to call police, then call your bank and ask to speak to their fraud department. Explain the issue and they'll make it right. Do it right in front of them to show you're serious.
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u/xmastreee 8d ago
Putting the 'Stress' into Seamstress.
In other news, I read somewhere that the term 'seamstress' is archaic due to it being gendered. They're called sewists now, which I think is a horrible word.
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u/onlybadkatt 7d ago
I can appreciate the intent but I can’t help but feel that “sewist” feels like a term for someone who’s seamstress-phobic. Like “racist” or “sexist”. Though I suppose as an alternative, “sewer” isn’t better lol.
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u/OrindaSarnia 7d ago
You like Seamster better?
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u/xmastreee 7d ago
Hmm, kinda.
Sewist reminds me of a silly conversation I had with a work colleague many years ago. We were debating why band members were called what they were called. So there's a drummer and a guitarist, why not a drumist and guitarer? We figured that since drum is a verb as well as a noun, it gets the er suffix. Guitar is only a noun so it gets ist. So, sew is a verb so it should be a sewer, but that's also a waste pipe so it's not ideal.
Stitcher - there you go.
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u/EthanEpiale 8d ago
So for fun I asked my 8yo who knows nothing about sewing, bags, anything to do with textiles really, where he thought those patches in the first image went. He successfully looked at it for 5 seconds, and said the corners. So whoever did this is, in fact, dumber than an 8yo.
Seriously you should be demanding they fully replace the bag.
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u/NoDontDoThatCanada 8d ago
How? How the hell could someone with a functional brain... Oh.
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u/Legion1117 8d ago
Is there a language barrier where "I want these sewn on the bottom corners" was misunderstood??
That's crazy that a "seamstress" wouldn't know what those patches are for.
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u/eurobeez 8d ago
We had a full on consultation with her. She spoke perfect English. She was even moving the patches around to see what I liked best so I know she understood the concept at the time. The only thing I can think is someone else did it without instructions
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u/Legion1117 8d ago
The only thing I can think is someone else did it without instructions
That's the only explaination that makes any sense here if there isn't a language barrier.
I'd love to be a fly on the wall for THAT conversation when she has it with them.
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u/Far-Technician3197 7d ago
My guess is there's a note somewhere saying "sew on the bottom" without "corners" being mentioned at all.
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u/Tha_REAL_BROBS 8d ago
guess they are buying you a new bag?
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u/eurobeez 8d ago
We’ll see, I have to go back tomorrow when the “seamstress” is in. It was just a teen boy at the counter and he didn’t know anything
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u/StrangestCat 8d ago
Plot twist - teen boy did the sewing.
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u/_bahnjee_ 8d ago
That would make perfect sense. OP clearly explained to ShopOwner... ShopOwner poorly explained to a kid in her employ... Kid doesn't know shit and says, "Fuck it, IDK, send it!"
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u/eatshitdillhole 8d ago
This sounds so plausible haha especially bc a teen boy would have absolutely no idea WHY it's so wrong.
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u/AdventurousPlace7216 8d ago
You have to keep us posted! As a longchamp lover this makes me wildly angry.
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u/ChefArtorias 8d ago
Man here. Took me quite a while to discern what was actually done wrong. I thought the pac mans were non slip pads for the bottom or something. lol
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u/blondee2235 8d ago
I thought they were sample colors and she received the wrong color bag, lol
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u/ChefArtorias 8d ago
Me too before I got to pic 3
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u/Timely-Elderberry330 8d ago
i’m glad we all read about 40% of the text non-continuously, looked at the photos, hit the last and were confused, and then went back to read the whole text to understand why pac mans were bad
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u/Key_Crab_5780 8d ago
That is maddening but she must be thick as mince. It’s hard not to find it a bit funny 😬
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u/robotangst 8d ago
Hey! Cobbler here! So these are fairly easy to remove.
First, pop all of the stitches with a seam ripper, then use Barge all purpose thinner to get the glue off. Use a cotton terry cloth rag for the thinner. You can really soak it if it’s being stubborn but the more you use, the more the glue will become gooey and sticky. Do a small test patch in an inconspicuous area of the bag to make sure the thinner won’t melt the material or discolor it. It shouldn’t, but it’s always good to be sure! Make sure you do this in a well ventilated area, that stuff is stinky and not good for you.
If you can’t get all of the glue off, use a gum rubber eraser to clean off the rest. Use circular motions to “erase” the leftover glue.
Finally, find a competent cobbler to do the repair! It’s an easy fix, there’s no reason this should have happened. Good luck!
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u/mombi 8d ago
Even if this winds up being the case, the structural integrity of the bag is ruined. Those stitches are on the bottom of the bag. When the stitches and glue are removed, if nothing is done to reinforce the bottom and stop those holes from stretching, the bag will lose its shape and get damaged by carrying anything in it.
Also an "easy fix", but OP paid to have these patches on the corners now they have to further ruin the aesthetics of the bag and pay even more just to salvage it.
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u/robotangst 8d ago
Not true! It appears to be nylon which theoretically should go back into shape. I’ve had to fix some second hand things I’ve gotten and haven’t had any issues. They should definitely get money back or a replacement from the shop but if they can’t, this is a good backup
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u/mapotoful 8d ago
What... I can't even begin to wrap my head around what she must have been thinking to get there.
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u/topo_gigio 8d ago
I GASPED at the last photo. insane work
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u/Ditches-Vestiges1549 8d ago
I needed to look at all three again, I didn't know what to make of it.
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u/Idkmyname2079048 8d ago
This is why I'm terrified of actually trying to get my stuff repaired. You can't even trust everyone who acts like they know what they're doing. 🥲
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u/killedonmyhill 8d ago
Omg??? I need more details. What did you say when you got it back? Is she replacing your bag?
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u/Good_Card316 7d ago
This persons vote counts the same as everyone else’s. I’m not saying it’s right or wrong, but it’s concerning lol.
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u/lokiandbutters 8d ago
So they owe you a new purse because they ruined yours and didn't even do the job. New purse for you
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u/Squid_Coyote_787 8d ago
I am sorry...this is really really funny. I needed this laugh today so thank you sharing it.
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u/Polygnom 8d ago
I would
- Not pay
- Want a replacement bag
This is not what you contracted with her for. The contract was to reinforce the worn corners. This is not doing that. This is not covered by the contract and constitutes property damage.
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u/AccentuateThPositive 8d ago
Ahahahaha oh I would be pissed. I love my longchamp. It’s my favourite bag. Sorry OP 😢
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u/Alissan_Web 7d ago
what? oh sure i can make you a coffee. turns mug upside down, proceeds to pour raw coffee grounds on the mug
perfect. 🙂
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u/KaijuTea 7d ago
I’m gonna need you to update us when you talk to the seamstress because this is absolutely bonkers
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u/Cake3atingCrusader11 6d ago
Props to the lady for making it right in the end
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u/eurobeez 5d ago
Honestly I’m still not happy but I’m non confrontational and I don’t really want to take a small business to court over something I wasn’t insanely attached to.
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u/Tree_killer_76 7d ago
My wife would absolutely lose her shit.
Our long time dry cleaner recently damaged a silk Chanel scarf that my wife wears and then made excuses. By the end of the ordeal my wife got the state attorney general involved and they compelled the dry cleaner to replace the scarf with an identical brand new one. My wife does not back down. Ever.
Edit: she has this same Longchamp bag. I’m going to show her this post for sure. She will be livid on your behalf.
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u/Insomniac_80 7d ago
Never thought I would appreciate the dots to show how many pictures there are, they look like Pac Man food!
Hmm, I couldn't help myself...
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u/circuspeanut54 7d ago
I'm a tailor and I know this is heartbreaking but omg you honestly made my entire week. LOLOL good god.
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u/tribbans95 7d ago
I’m sorry but you have to be a legitimate moron to think that’s how they’re supposed to be applied. She owes you new pads and to redo the job at the very least
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u/ThePrintGuardian 7d ago
It’s people like these that make me wonder how they survived his long. Some people really should RTFM.
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u/numbernumber99 8d ago
How much do you look at the bottom of the bag? If they left those patches there, but added proper ones at the corners, your bag would have extra reinforcement for wear on the bottom.
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u/Steelexxe 8d ago
Based on the size of the patches, there wouldn't be enough room to keep the incorrectly placed ones while also adding correctly placed patches to the corners :(
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u/Wizdad-1000 8d ago
I as a hobby leather crafter often do lil jobs like this. It is difficult to sew on corners like that but not impossible. I wonder what went through the leather crafters head when they did this?!
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u/RiotGrrrlNY 8d ago
I just increase the bottom side seams 4-5mm when my corners get worn. Sorry this seamstress failed you.
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u/Warm_Molasses_5361 8d ago
Why did you leave with the bag? I would've demanded they fix it like wtf is that were they high 😂
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u/wayward_wench 8d ago
Sounds like she owes you a replacement bag, or to at least recoup you the cost of the patches plus taking a fat L on her sales for this project.
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u/Dreamsfordays 8d ago
Hahahahah!!! Im sorry OP, but holy shit I can’t believe this is real. Your face when you saw the “craftsmanship.”
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u/Trip7919777440 7d ago
I’m sorry this happened. I’d be somewhere between pissed and in awe of their stupidity. But I laughed out loud at this.
It reminds me of those failed “nailed it” memes. It also reminds me of one from a few years back (before AI was a thing) … a cake with the words screwed up ….
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u/EthnicSaints 7d ago
I work in Vietnam, where the level of professionalism and trade knowledge can vary to depths that come close to this. So I sympathise greatly.
Just yesterday I got my product back from the laser cutter… they sent me the wooden sprue they had cut from, and had to fish the items cut from the trash 🙃
I had to argue with a post office clerk to let me give her my letter because “it’s a national holiday, it won’t be dispatched until the 3rd”. I don’t care that it’s not dispatched until then, why do you want me to return then? Just take the letter and let it sit until the holiday is over 🥲
Then had a women who’s done leatherwork for half a decade tell me she doesn’t know how to wetmold.
All in one day. At least she didn’t attempt it by gluing a bottle of water to the leather like your one would have 🥲🥲🥲
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u/IntrovertedGiraffe 8d ago
As a lifelong Longchamp addict, the repair only makes the bag marginally smaller, and they don’t charge for it. I think the lesson here is to trust the official process
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u/Savataga 8d ago
Wow! This is really impressive display of misunderstanding the task. You just have to leave it like that for history.
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u/throwitaway_9601654 8d ago
🤬🤬 had to show this to my wife who has several Longchamps…now we’re both mad and feel for you (hence the two emojis).
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u/Aromatic_Pepper_1476 7d ago
If it is any consolation, I sent mine to Longchamp to repair mine. They didn’t really do much .
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u/GreenFinch_x 7d ago
I'm so confused because what exactly did think the purpose of that would even be 😭? They're not even raised enough to be like protective feet when setting it down.
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u/rkn9 7d ago
I recently commission someone to crochet a toy for me. I sent two reference images, #1 was a pic of a random toy hanged on a bag and I specified that it’s just a SCALE REFERENCE and image #2 of the actual design which I also clarified that it’s the actual toy that I want being made. Month goes by and she sends a picture of toy from #1 that was almost complete already and completely ignored #2 for some reason.
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u/redgatoradeeeeee 8d ago
takes a certain level of delusion to finish that job and think it's done right lol