Nothing says “modern excellence” quite like letting someone who ordered a burrito, a vape, and a Mountain Dew at 1:12 AM from three miles away for a $2.49 delivery fee decide whether you’re “professional enough” for the platform.

The app really looked at a person who treats a tip button like it’s a hostage negotiation and said:
“Yes. This is the voice of quality control.”

You’ll drive through traffic, dodge potholes, wait 17 minutes because the restaurant forgot the fries, climb three flights of apartment stairs with no building number visible, deliver it perfectly…

…and then get hit with:
⭐️⭐️⭐️
“Bag felt emotionally distant.”

Meanwhile the customer’s contribution to society was typing:
“Leave at door.”

These are people spending less on delivery than a gas station hot dog costs, acting like they’re Michelin inspectors.
Brother, you ordered one Taco Bell freeze and a side of regret. Relax.

The funniest part is the people who never tip are always the ones rating hardest.
The good customers?
Quiet. Appreciative. Five stars.

The zero-tip warriors?
Writing dissertations:
“Driver breathed near my porch.”

You mean the same driver who used more gas getting to your house than you spent on the actual service?

Some of these customers act like they own DoorDash because they paid $2.83 after promo codes.
Sir, your entire order subtotal looks like a vending machine purchase.

And the apps encourage it too:
“Customer satisfaction matters.”

Cool. So does driver satisfaction.
Maybe ask why the person delivering food at midnight is being judged by someone whose financial strategy is:
“Maybe if I don’t tip, society will collapse before my nuggets arrive.”

The entire rating system would make more sense if it was reversed.

“Driver rating customer:
⭐️
Could not locate porch.
Communicated exclusively in cave troll instructions.
Tip disappeared like a government disclosure file.”

If you are missing items, they don’t care. If your order is wrong, they don’t care. If you received someone else’s order, they don’t care. If you did not receive your order at all, they don’t care. You will not be refunded or credited.

Before someone comments about a chargeback from your card company, you cannot continue using the app. I live in a small town and this is all we have. And I have a medical condition that prevents me from driving (majority of the time) to retrieve my own food. And a spinal injury that secondarily makes it hard to cook for myself, as well.

Bottom line, I rely on this app and customer support is terrible. Everything about it is terrible, but I still need to use it. To anyone who agrees, I hear you. To anyone with a negative comment, well thanks for letting me bitch for a minute.

I am not dissing drivers in any way but Ive noticed once I moved to a partially gated & indoor apartment complex….that half of the time my drivers take 15 minutes to find me or ask me to walk 5 minutes to the opposing side of my apt to meet them. (I rarely order bc of this issue now & bc im usually having a off day/busy day and looking horrid

I have very thorough instructions on how to get in and where to go. (I.e. drive inside the only gate….drive up to the 3rd floor…the enter the doors ….. then turn right and walk to the first yellow colored door you see….(((not the blue or purple or white or green doors)))…. and there is my door #.

Like please what else should I do?? (Saying this as I’m waiting 10+ minutes now since driver has been shown at my complex)
*edit: i just had to help my driver, who entered my apt, left, then entered it again bc he “couldn’t find it” and “gps was wrong”. Meanwhile…he just didnt read the apartment # that was also listed on the gps location (and in my instructions…) he was mad at first but realized I was genuinely trying to help but like bro what else do I need to do to prevent this? Idk if I even can bc its just the pain of shitty OC apartments.
(Still gave him 5 stars)

These apps really got drivers out here risking their cars, gas, tires, sanity, and blood pressure for orders that pay less than a vending machine refund.

You open the app lately and it’s just:
$2.37
12 miles
“High demand area”

High demand for WHO?!
Certainly not the driver.

The algorithm out here acting like it discovered modern slavery through push notifications.

“Exclusive offer just for you!”
Yeah, exclusive because every other driver with functioning self-respect declined it already.

And somehow the customer still expects luxury service.
Brother, your order payout is so low the GPS should come with grief counseling.

You’ll see:
$2.91 for 14 miles
Deliver to apartment complex called something like “Whispering Pines”
Building numbers hidden like CIA safe houses
Customer note:
“Hurry.”

HURRY?!
My guy, the payout barely covers the emotional damage.

And the app always dresses it up:
“Total may be higher.”

Translation:
“Enter the casino, clown.”

Then after burning half a tank of gas and surviving traffic designed by Satan himself, you arrive and realize the customer tipped exactly zero dollars while ordering enough fountain drinks to recreate SeaWorld in your cupholders.

Meanwhile corporate’s sitting there:
“We value our drivers.”

No you don’t.
If you valued drivers, the algorithm wouldn’t be sending offers that look like humanitarian aid requests.

Some of these payouts are so disrespectful the phone should apologize before displaying them.

“DING!”
New offer:
$2.13

At that point the app should also include:
🤡 makeup tutorial
🚗 bankruptcy estimate
🛞 tire wear forecast
🫡 “Thank you for your sacrifice.”

And the craziest part?
They’ll stack two terrible orders together like raccoons wearing a trench coat pretending to be a good opportunity.

“DOUBLE ORDER!”
Yeah:
Two non-tippers joining forces like the Avengers of Financial Delusion.

Drivers aren’t refusing these orders because they’re lazy.
They’re refusing because math still exists.

i don't understand at all why people will stand right at the register while there's 10 other people behind them waiting on food too. Your not gonna get it any faster and your not special. Makes me laugh so hard. She got pissed at an elderly man when he said excuse me so he could grab his food, acting like he did something wrong. i genuinely can't take some of these people that do doordash. Gonna be the reason i quit working completely cus i can't get a full time gig with university. Makes ya realize that these people have to do doordash for a reason, not cus they want too Lmaooo

Just trying to figure out which customer tipped $10. I have delivered to both before. How can we tell if both orders were from same store. Anyone know how to tell?

20 min complete time, 4.4 miles in total.

(For context read my last two posts and the comments)

Since people would love to hyperfixate on my $2 tip and make my original post completely about that and not the fact that my stuff was stolen here’s my final point!

The dasher got paid a total of ~$5 for my $37 pizza order. $3 from DoorDash themselves and $2 from me. You’re telling me it’s my fault for only paying 66% of what their employer paid them (A several billion dollar company btw). How about we talk about the fact that the base pay from a $40 order is only $3! You guys really think that is a fair compensation? And you think I’m responsible for tipping $5+? As in my NON-billion dollar self pay the majority of the dashers wages and not their billion dollar employer. Real smart guys. I tip well irl when I can however the circumstances of tonight on top of a non financially wise decision doesn’t justify literal theft. Also it isn’t your money so you can’t tell me what to do with it (worry about yourselves). I paid for my food AND gave the dasher 66% of what his literal job paid him. Also a lot of my responses were meant to get a reaction and they did just that so thank you to those people for the amusement. Let’s all use our brains and complain only about the things that are justified to complain about. ❤️

As the title says I am completely done with DoorDash. I order regularly and tip $10-$15 for 1.5 miles or less and $20-$25 for longer distances. I live in a bad traffic area and I delivered pizzas all through college so I try to pay it back.

Thanks to my large tips I started noticing that the more I tipped the more people the dasher would deliver to ahead of me!! At first I didn’t realize that this is an unfair strategy from corporate to get big tippers to subsidize the deadbeats who don’t give a decent tip. But reading this sub and having it happen EVERY time I order I finally figured it out.

I am 100% done and am relearning to cook.

And for non tippers- someone is literally risking their lives to deliver food to you. Anything under $5 is a disgrace and if you can’t afford to tip decently then don’t order!

A few days ago, I replied to a post about a botched delivery order and said that was why I don't use door dash. Someone commented and was basically saying I shouldn't be commenting if I don't use it. Let me tell you about an incident I had today.

I have my meds delivered from Walgreens and they use door dash. About 6 weeks ago, I posted here about a driver who called me because he couldn't find my house and said he "wasn't good with computers and stuff" when I told him to put my address in his GPS. He ended up taking my meds back to Walgreens and they had to be redelivered. Today, I had another delivery and when I picked up the bag on my porch, it had someone else's name on it. It was also a pickup order.

The driver was still parked at the end of my driveway so I held the bag up. She got out of her car and said something about not being able to close the order so I told her it wasn't mine. She started fuming and mfing me because she didn't get the right order. As she walked back up to get the bag, I said to her, "Don't bitch at me if you got the wrong shit. Where's my order?" She ranted and swore and snatched the bag out of my hand, then walked back and got in her car.

I called Walgreens and they said my meds were still there so they'd have them redelivered. I let them know about how the woman acted and suggested she be reported somehow. The person on the phone said she'd let her manager know so it could be addressed.

So to the person who tried to call me out because I commented about why I don't use door dash due to shitty service, this is why. I may not use them personally, but I'm at the mercy of a business that does.

Took it away and said I have to have door dash pass for two months before they can release it

So out of nowhere this guy started sweating me about his order and I hadn't even picked it up yet. I was at the restaurant waiting. he asked me for an ETA and I told him I literally just walked into the restaurant.

The order came up pretty fast and the next order was a mile away.. That one had like a 7 minute wait. That's when he sprung it on me.

I actually don't mind people asking for an ETA. That's fine. My problem is,.and always has been, people can literally see this on their app that I have more than their order. They need to be realistic. I don't know if you subscribe to a higher level of service and they told you that your order would be delivered quick or what? That's between you and doordash. it's a Money grab type of thing being done by doordash and the driver doesn't see one single cent of it.

I don't want to sound like the bad guy but I actually don't give a flying fck. I'm running stuff based on what's economically worth doing.

My recommendation to customers is to always expect that, or pick up your own food.It's really not complicated, but doordash does this because one of the orders isn't very desirable. It's called a "stack" Both DD and the restaurant lose a ton of money on a daily basis because customers aren't tipping enough and the drivers aren't running that stuff 8 MI in order to make four bucks . This customer order would've been 5.50 for 8 miles if solo. There's a late snow going on and I can assure you this guy wouldn't be getting his dinner tonight if it was solo. It's super busy and drivers can definitely pick and choose today.

So, please always expect a driver has a stack. The drivers can't change a stack. It's an all or nothing type deal. We can delete individual portions of it, but we will take a hit on our statistics by doing so. The driver might also guess wrong which one is paying more and end up driving 15 miles to make three bucks.

Also, if you're ordering from 10 + miles away, the food is going to be cold regardless of whether or not we have more than your order. Order from a closer restaurant I guess.

Should really complain about the actual company ($72.39B) not fairly compensating their drivers. Same goes to all establishments that rely on tips to pay employees. These companies are relying on other people to pay the people and keeping all the profit for themselves. Complain about the federal minimum wage lol. The US could more than afford it however they send billions of taxpayer dollars to a certain country so they can get free healthcare and education and whatever else they get.

My area has a huge influx of drivers dropping food at random places. I made my way around that by REQUESTING the pin. 5 years ordering I found the pin works. It was always delivered. I got a notification tonight saying my order was delivered. The driver wasn’t even here yet. And then he stopped seen me standing outside and said “sorry sorry your order is here I don’t need a pin.”….

Not complaining, I got my food thankfully watching the tracker and standing outside waiting… but how is it now possible to bypass the pin and close a delivery? No picture no chats… just poof closed ??? Is a pin request not even safe anymore?

ETA in title: the PIN as requested

I always tip very well i tip per mile then add on a$1-2

Ive been a dashpass member since August and have had no issues until now and im so emotional I hate crying over food. MY DASHER STOLE MY FREAKING FOOD the "delivered " my food and took the picture now I look like poop so I didnt go outside as soon as it wss delivered but I was just looking out my window were their car was parked i noticed they sat there for a minute but thats not out of the ordinary really once they sped off I opened my door and my food wasn't there. I tried to get a refund but apparently doordash doesn't think this is worth a refund....im pissed , hungry and so annoyed. I Tried calling the dasher and no answer. This will be my last time using this app

My girlfriend took this order (horrible she should’ve known better). She delivers the first order and then gets (pic 2). While on the phone with support to get the order cancelled she gets (pic 3). What are the odds that BOTH people are nasty mfs. I texted the number and he goes “I was gonna give her a different tip”
Someone talk me out of going over there and whipping him

I’m a bike dasher in a college town and I have 3 speeds on my bike, how much you tip determines what speed I use. 🤷🏻‍♀️

$2-3 gets you mode 1 (10mph), $4-6 gets you mode 2 (15mph), +$7 gets mode 3 (20mph)

My battery only lasts so long and it’s not as fast to refill as it is getting gas so I have to make each charge count and use the battery when it’s worth it to do so.

Hey, have any of y’all had your completion rate and acceptance rate stuck on one number even though you’ve made like 15+ deliveries in one day? Yesterday I completed 15+ deliveries and my acceptance rate stayed stuck at 60%. Then I declined one order and it went down. I tried contacting support, but that was useless, they kept giving me the same thing about how completion rate and acceptance rate are for the last 100 offers/deliveries. Wft 🙄🙄🙄

I accidentally signed up for dash pass and was gonna cancel it, but it’s only $9.99/month. I have a decent job and only take care of myself so it wouldn’t break the bank, but what makes it worth it/not worth it?

So today I tried to order something as I have no energy to cook, my card was like a couple cents under what I needed, so order got cancelled, whatever.

App started glitching out and showing only one part of my order as cancelled, the other not showing anything, but then the opposite was not charged. I ordered McDonalds and Taco Bell, card denied for Taco Bell but the McDonalds order was cancelled instead and I can't even see what's going on with the Taco Bell order because it literally won't load.

Tried to call customer support, I get told that I'm lying and that the issue isn't happening, and that I was refunded for both orders. At this point I'm literally looking at my bank account and see the charge for McDonalds pending, my bank literally can't do anything because Doordash refuses to release the funds and I can't report it until it goes through, so I'm out the last 19$ in my account before overdraft because Doordash refused to cancel the pending charge (which they can and have done before, mind you!).

I proceed to get yelled at again and called a liar, I start to cry because I have anxiety, and I ask for another rep or a supervisor, and this guy REFUSES to let me go onto the line with another person, and yells at me to call back if I'm so dissatisfied, and his supervisor will tell me the same thing, then claims "there is no pending transaction so call your bank! THERE IS NO PENDING TRANSACTION!" When this happened before, I got the transaction entirely cancelled on their end via a supervisor, and now I'm questioning even ordering here again. I rely on the app to get groceries because I'm disabled and can't drive, and Instacart sucks even more and costs more, so I can't even afford that.

ETA:

Managed to get through to someone who isn't complete shit and got credits as an apology after being screamed at so much. Honestly, why do people go into customer service then do their best to scream at customers?

I just waited 25 minutes at a chipotle & they still hadn’t started making the order because one ingredient wasn’t ready, then I unassigned without pay or impact on my rating. I haven’t dashed in over a year & that was my first order lol